By Amy Cooper Hakim,Muriel Solomon
ISBN-10: 0143111876
ISBN-13: 9780143111870
Your paintings day is full of them--people who frustrate, hamper, maneuver, undermine, plot, connive, and whine. This crucial consultant information particular recommendations for dealing with them all, with easy-to-follow eventualities for each situation.
Updated and revised to mirror smooth concerns together with expertise, iteration gaps, and language boundaries, this advisor describes 10 forms of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and gives valuable recommendations and words for diffusing place of work tensions and successfully resolving conflicts.
From the exchange Paperback edition.
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Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind by Amy Cooper Hakim,Muriel Solomon
by Kevin
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